BY JOINING, YOU WILL BE SUBSCRIBED TO FRANKELBIZ AND SIMULTANEOUSLY
AGREEING TO ALL THE TERMS OUTLINED HEREIN.
If you're smart, you'll save this message somewhere safe.
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Revision Date: March 17, 2003
The most recent version of this document can always be retrieved
This FAQ document was created by Rob Frankel, President of
Frankel & Anderson, which is responsible for any errors that
it may contain. Please send corrections, additions, deletions
or questions Contact Us
0. What is FrankelBiz?
FrankelBiz is a moderated email business transaction list
devoted to establishing a supportive online business community
. It is also home to Rob's regularly published newsletter, in
which members receive Rob's latest articles and rants free of
charge, along with:
- Rob's reviews and networking of online business, software/hardware
- Discount programs for software/hardware and business resources
- Basic gossip and other professional means of communication
FrankelBiz exists to go beyond the mere discussion of doing
business via the internet, to establish a high-level network
of ethical associates who may transact business with one another.
We are here to do business, instead of whine about it.
In addition to sharing information, list members may enjoy
additional benefits, including discounts from participating vendors
on products and services offered by our sponsors and participants.
Topics posted on FrankelBiz include the introduction of members,
establishment of business relationships, the offering of goods
and services, sharing of successful tips and strategies, queries
for resources and professional evaluations/advice. Discussions
of ethics and practices may be acceptable, but are considered
a by-product of the list and not its main focus.
We're here to do business, but we're here to have fun while
we do it. That having been said, you should be aware that this
is a moderated list, controlled by a benevolent dictator. Although
you may get kicked off for any reason, the most prevalent crimes
punishable for banishment are: annoying posts, questionable business
practices, spamming, flaming, anti-social behavior or anything
else that might piss off the list owner or diminish the atmosphere
of people doing deals.
To be brutally honest, this list is NOT for beginners, although
they are encouraged to join, lurk and learn before posting. Members
should be serious about making the internet work for their businesses,
rather than educating others about elementary business issues.
While a certain amount of education benefits everyone, you should
set your educational barometer at the "real world after
college" level. Again, this list is NOT academic by nature
or design. Posting a TIP on how to do business in a smarter way
is as blatantly educational/self-promotional as you'd want to
get (see #5).
Remember, too, that Frankel & Anderson provides FrankelBiz
as a meeting place for you. Your membership, activity and participation
is YOUR responsibility. BY SUBSCRIBING
TO FRANKELBIZ, YOU HOLD HARMLESS ROB FRANKEL, FRANKEL & ANDERSON,
INC., AND ANY OF EITHER'S STAFF, ASSOCIATES OR EMPLOYEES FROM
ANY LIABILITY WHATSOEVER, IN ANY AND ALL MATTERS.
This is an on-line country club where we schmooze and talk
and help each other make deals. List membership should be considered
something like a Badge of Honor -- pinned on your lapel by Groucho
This is a Private List, meaning that no members' names or
e-mail addresses are available for review or analysis by remote
command. The membership list of FrankelBiz is considered the
property of Rob Frankel/Frankel & Anderson and not available
for public scrutiny or exploitation other than "embedded
ads" which may support the list (see below).
Rob Frankel/Frankel & Anderson exclusively owns and retains
the right to publish and re-publish any part or all of the content
found on FrankelBiz. No other party may re-publish any content
found on FrankelBiz without the express written consent of the
FrankelBiz is owned by Frankel & Anderson, a California corporation.
It is operated by Rob Frankel. He can be reached at email@example.com.
Please direct any administrative or technical questions to firstname.lastname@example.org.
Back to Contents List
do I subscribe to FrankelBiz?
do I unsubscribe or change settings from FrankelBiz?
If you have a problem, send email to email@example.com. Back to Contents List
am not getting messages, how come?
The list administrators are ruthless in unsubscribing anyone
if there is a "mailbox full," "user unknown",
"host unknown" or any other mechanical/internet error.
The machine tries a number of times, and if it fails, it removes
anyone whose mail is undeliverable. Normal transmission problems
and delays will not cause you to be unsubscribed. The server
will attempt to deliver mail to each user for up to 5 days, so
an intermittent system problem should not cause you to lose messages
or be unsubscribed.
If you want to see the latest postings, go to http://www.frankelbiz.com
and follow the path to the FrankelBiz archive.
To determine if you are subscribed, simply send a "subscribe"
message to http://www.FrankelBiz.com
(see item 2. above). If you get back an error saying "already
a member" then you know the problem is somewhere on the
net, contact your provider. If you get back the "welcome
FAQ" it means you had been removed and are now resubscribed.
Habitual offenders may be barred from resubscribing. If you
feel that is your case, and you have been unjustly cast out into
the ether, you may always plead your case for reinstatement to
firstname.lastname@example.org. Back to Contents
do I send and reply to messages on the list?
ONLY SUBSCRIBERS CAN POST TO THE LIST. once subscribed, you
may send a message for review to be published to everyone on
FrankelBiz, to http://www.FrankelBiz.com
If you are replying to a previous message, know that you
should only send your email to the individual who originally
sent the note. You should investigate the behavior of your
email software by looking at what address is produced for the
From: field. If the list address doesn't appear there you may
type in the list address by hand, or possibly get your software
to supply it by using a "Reply to All" command or icon,
or a "Group Reply" function.
When you do reply, it's preferable that you cite the post
to which you are responding so that the recipient can follow
along. Back to Contents List
are the guidelines for posting to FrankelBiz?
The best way to make this list work for you is by sharing
the stuff that makes you and other list members successful at
doing business on the internet, preferably with each other. That
means sharing leads, ideas and opportunities with other members
in the group.
Where possible, use a clear identifying tag in your subject
line of your post. For example, if you're an exporter, and you
know a smart way to save money on freight forwarding, your initial
post might read "TIP: Bribe customs agents in dollars, not
yen". Your post will help others on the list and will show
off your expertise in a credible, friendly manner. TIPS can be
about any business or marketing-related manner. The more you
post, the better -- for you and the list.
List member are STRONGLY encouraged to share their FrankelBiz
business success stories with the list. By posting your successful
experiences with other list members to the list (with a tag like
"THANKS, BETTY: Found three-toed sloth" or "RESULTS:
Got a new computer cheap!"), you encourage other list members
to come forward and participate. This is the purpose of FrankelBiz.
The following Dictator's Edict spells out the revised Acceptable
Post policy for FrankelBiz, so please read it carefully:
Every post begins in the Moderator's Dungeon. If, after being
flogged, it still passes the test, it makes it on to the FrankelBiz
list. In order to make it on to FrankelBiz, its content must
meet the following criteria:
A. Provide an opportunity for legitimately expanding business
to network and build our web-connected businesses. That means
you are seeking help from others with a business need you have.
These messages should be preceded by "HELP" or "NEED"
in the Subject header of the post.
B. Provide a solution for list members that you believe may
be helpful. That means you have a product/service/ability that
you believe can further the businesses of others on the list.
It does NOT include self-serving messages that do NOT further
the business interests of other FrankelBees. So for example,
if you represent a shipping company and can get us all really
cheap rates on Federal Express, we want to hear about it. But
if you simply are looking to sell more bottles of Earthworm Droppings,
you're out of luck, doomed to fester on the floor of the Dungeon
with all the other rejected posts.
I recommend including a value-add or a discount offer to the
list, but if you do, please make it meaningful and exclusive
to the FrankelBees. None of this "Free air with every order"
crap. I'd rather have NO offer and a compelling post than puffery.
C. Special Cases: As I always say, "Life is a branding
problem." Not everything in life falls neatly into place
according to plan. So there are some exceptions to the rules.
Say, for example, that it's gift giving season and Earthworm
Droppings are very popular gifts to give clients. In that case,
you are providing a true service, because you are positioning
your product/service/ability as a method of promoting others'
D. Requests for critiques of ANYTHING are prohibited (with
the exception of Frankelinks), as are contests, recruitment posts
(except to fill a position for your own business staff -- se
Job Announcements, below), software downloads and posting on
behalf of third parties. To post on Frankelbiz, you must be a
registered subscriber, posting from the EXACT e-mail address
with which you have subscribed.
Personal attacks, disparaging remarks or flames are not allowed
on FrankelBiz -- unless they're REALLY FUNNY. That's the risk
you take. So as the big guy says, "Don't be a schmuck."
Stay cool and try to do business. A certain amount of emotion
is acceptable, but an annoying, petty attitude can get you booted
Incidentally, THERE ARE NO WARNINGS. A "gentle reminder"
nudging at your email in box may appear, but list members are
advised that death to the offender on FrankelBiz is swift and
unannounced, and that the list owner is not obliged to fire off
any kind of notification of impending doom. Like you would in
any club, if you have an issue with any one member, take it outside,
or in this case, off-list. E-mail the person directly so the
rest of us don't have to put up with you.
This is NOT a forum for Multi-Level Marketing operations,
Get Rich Quick schemes, contests, MAKE-MONEY-WHILE-YOU-SLEEP
quackery or any other enterprise that the list owner may, at
his own discretion, deem dubious, unethical, illegal or just
DON'T use the list address to signoff. If someone does this,
ignore them. The list owner will take care of them.
DON'T send one-on-one conversations to the list. If the subject
only concerns you and one or two intended recipients, send your
email to your targets directly. This will generally require that
you type in their address and not use your email 'reply' function.
DO include your REAL name and email address at the bottom
of all messages to the list. Some mail systems don't include
it in the headers AND FrankelBiz DOES NOT ACCEPT UNSIGNED OR
ANONYMOUS POSTS. All posts must include the name of the real,
live human being posting. Back to Contents
I advertise on FrankelBiz?
For members, the answer here is a limited yes, but only if
your product or service relates to offering a business opportunity.
If you really want to advertise, there are two ways to go:
1. Big budget advertisers should check out http://www.RobFrankel.com/advertise.html
2. Cheapskates can buy a one day Frankelink ad for $25; click
here for details for details about Frankelinks.
You may also tag a header with "INTRO:" to introduce
yourself and your company, or "UPDATE:" to let people
know about an important development, but keep it within reason.
Excessive use can really tick members off.
Your best bet for success on FrankelBiz is offering business
opportunity as well as fulfilling them. If you offer business,
someone else is bound to offer some to you.
If you feel the readers of FrankelBiz would benefit from an
informative message you may do so, but keep it very short. Include
contact information for interested readers.
The list owner reserves the sole right to embed a list sponsor's
ad(s) in the header/footer of each post broadcast by FrankelBiz.
If you object to ads you see on FrankelBiz, please respond
directly to the poster, not to the whole list .Back
to Contents List
I post my resume or a survey?
The answer is "yes" for resumes, but only if you
are an individual seeking employment for yourself. When you post
your resume, include the keyword "RESUME:[position title]"
on your subject line. For example:
Subject: "RESUME: Brand Manager"
Also include contact information in the body of the E-mail
message for interested readers. Employment agencies and other
third party postings are not allowed.
Surveys are not allowed on FrankelBiz, with the exception
of those administered by the list owner. A low cost survey feature
is being planned which will be announced. Back
to Contents List
I advertise job announcements on FrankelBiz?
The answer is "yes," but only if your firm is the
hiring company, or if you're helping another individual out.
Recruiters and employment agencies DO NOT fall into this category
and are not permitted to peddle their flesh. If you have any
questions, contact the list manager at email@example.com.
When you post your job announcement, include the keyword "JOB:
[position title]" on your subject line. For example:
Subject: "JOB: Product Manager"
Include contact information in the body of the E-mail for
interested readers. Back to Contents
do I change my subscription info?
Just log on to http://listserv.robfrankel.com:81/guest/RemoteListSummary/FrankelBiz
and make your changes there.
is the best way to pose a question/comment/suggestion to the
You can't. This isn't for discussion. It's for business opportunities
and helping others to build their businesses. To post, however,
follow these guidelines:
(1) Start by describing your business opportunity/situation.
Tell the readers of FrankelBiz how you fit in to the opportunity
and describe the need you are trying to fill.
(2) Describe the market factors, potential upside and downside.
DON'T EXAGGERATE YOUR CLAIMS. We're all pro's here and can smell
road apples from three miles out.
(3) Tell the list about your background and why you think
your proposition is such a good one. If you have a need to be
filled, ask the list for solutions, suggestions or leads. If
someone helps you out, consider cutting them in on some part
of the transaction. After all, this is business and you're entitled
(4) If you need a connection to a person, industry, come right
out and ask for it. Just be sure to explain fully why and what
you need the connection for.
(5) If you're posting a TIP, explain how your solution is
a smarter, more efficient method than usual. Mentioning the potential
disastrous consequences of alternative methods, or telling your
own experiences are helpful illustrations and boost your credibility.
We rarely publish these.
(6) Offer the gang a special rate, deal or bribe. They're
doing the same for you.
Remember that no one on FrankelBiz owes you anything. All
participation is voluntary. Make your request entertaining rather
than demanding. Back to Contents List
There aren't any archives available to the public.
Clinic is a chat session held every Monday morning, from 9 AM
to 10 AM Pacific Time. This is where Rob donates one hour of free
consultation and where other FrankelBees join in and often make new
business deals. You can view transcripts of past clinics at the chat
site. Back to Contents List
Rob Frankel, Big Time Branding SM http://www.robfrankel.com
WORD TO THE WISE:
"Blind" E-Mail Addresses (such as "hotmail.com, yahoo.com
and even fictitious AOL addresses) are usually ridiculed by list
members! Your best results come from using a real e-mail addresses
that reflects your true identity or business!